Frequently Asked Questions
What materials are your jewellery made of?
Our handmade pieces are made using the highest quality hypoallergenic stainless steel, glass cabochon and zinc alloy. They are all lead and nickel free.
The fine jewellery is made of S925 sterling silver.
What is a 'glass cabochon'?
A 'glass cabochon' is plastic that has been shaped and polished resulting in a dome with a flat bottom which is then glued or set into the corresponding bezel. It will not break.
What size cabochons do you have available?
We typically use 6mm, 8mm,10mm and 12mm. These are the most common sizes. If you want a larger size, that can be arranged. To have a working knowledge of the sizes, consult the mm section of your ruler.
Can your pieces be personalised?
We offer a wide range of personalised jewellery such as necklaces, bracelets, anklets and earrings. To give you exactly what you want, we encourage you to email email@example.com before placing a personalised order.
How long does it take to process personalised pieces?
A custom order is normally processed within twenty-one (21) days after placing your order following consultation. However, sometimes logistics and other circumstances beyond our control can delay delivery.